Follow this link and it will explain how to submit a ticket and get in contact with Starlink:https://www.starlinkcommunityforums.com/post/submitting-a-ticket
On the Gen 2 (rectangle) dish you can safely remove the cable and store the dish yes. On the 1st Gen (round) dish unfortunately it is a fixed cable that can not be removed.
How do I contact someone at Starlink?
That's what I thought - thanks very much for your response.
Do you know how I would go about switching to the rectangular dish?
Do I return my round dish (for a credit) and they send the new one? Is it much more expensive?
On the Gen 2 (rectangle) dish you can safely remove the cable and store the dish yes. On the 1st Gen (round) dish unfortunately it is a fixed cable that can not be removed.