I live in the UP of MI. I have had starlink for a couple years. I would like to know why my internet address comes up out of chicago? It is not a problem usually, but, now that the NHL games are starting to be played on ESPN+, the Blackhawk games are blacked out for me. Beacuse I assume its showing my internet is from Chicago area. Is there something I can change from starlink? Or, do I have to figure it out with ESPN? Has anyone else ever had this issue? Any help would be greatly appreciated. thank you.....Donnybo
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So, I followed your instructions. During the process I did find a section I believe pertains to my issue. It states, "The Starlink team is working to provide closer internet geolocation so that you receive internet(search results, television shows, access to content) that is closer to your actual location. Currently our internet geolocation may be further than your actual location. Starlink today will assign a IP address to the same country of your service address, however providing an IP address in your specific location in not guaranteed at this time". My question now is, how long do we wait? Or, how do I resolve my issue? I may submit a ticket anyways....thoughts?
Sounds good. You’re welcome!
If you follow the link below it will take you to our blog post on how to submit a ticket:
https://www.starlinkcommunityforums.com/post/submitting-a-ticket
Hi Don,
Usually your IP address will only show up in a different location if you have a VPN (virtual private network) setup. There are cases where they can show up in a different state depending on what your internet provider assigns to the router. I would submit a ticket and contact a Starlink rep regarding this first. Would more than likely be something on Starlinks end and not an issue with ESPN.
Hope this helps!